2023-02-01T15:00:23-05:00 X, The Moonshot Factory
Strategic Partner Manager, Chorus, X
Program Management
Mountain View, CA

X is Alphabet’s moonshot factory. We are a diverse group of inventors and entrepreneurs who build and launch technologies that aim to improve the lives of millions, even billions, of people. Our goal: 10x impact on the world’s most intractable problems, not just 10% improvement. We approach projects that have the aspiration and riskiness of research with the speed and ambition of a startup.

The Team: 

Chorus intends to transform the way we make, move, and manage the world’s goods.

The Role:

The person in this role will cultivate and maintain an on-going strategic relationship with their clients across assigned Partners or a small group of direct clients. The Account Manager is responsible for the overall management, business expansion and operational success of their partners and clients through stewardship of the contract.  This Account Manager role will expand the Chorus products and solutions across their partners and clients in order to achieve revenue growth.

How you will make 10X impact:

Account Managers are critical to making a partner effective through both their direct support managing the partner’s adoption of Chorus and as an advocate for the partner within the Chorus organization. Responsibilities include:

  • Manages the implementation of partner’s commercialization efforts, including assisting partners with client qualification, partner’s sales pipeline management, partner’s sales narrative and marketing programs.
  • Manages the operational deployment of Chorus services across Partner’s clients, and provides feedback on how to refine Chorus services to better serve customers. This includes o assisting partners with hardware forecasting, reverse logistics management, client training and problem resolutions.
  • Frequently prepares quarterly business review materials, facilitates client engagement calls, conducts routine client-facing telephonic training and oversees the implementation of new activities
  • Works with other Chorus stakeholders (Operations, Client Services, Business Development) to assure that invoices and receivables are received in a timely manner
  • Works with the Account Management team to improve Chorus internal processes, sales approaches and Account Management tools and materials that facilitate learning across the organization.

What you should have:

  • B.S. Degree or equivalent practical experience
  • 8+ years of direct sales experience for software systems 
  • Successfully demonstrated sales management for account acquisition and revenue growth
  • Direct program management experience
  • Related market development skills and experience 
  • Exceptional task management skills and product definition experience
  • Strong communication skills

It would be great if you also had these:

  • Sales and marketing experience with data analytics and machine learning 
  • Software sales experience in one or both of the following industries: healthcare, transportation and logistics
  • Hands-on CRM experience with Salesforce or equivalent

The US base salary range for this full-time position is $156,000-$193,500 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

At X, we don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. We are proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please contact us at: x-accommodation-request@x.team.

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